We are committed to protecting your privacy. We only use the information that we collect about you lawfully and in accordance with the General Data Protection Regulation 2018. We collect information about you so that we can process your enquiry efficiently and so that we can provide you with the best possible service.
Any data you provide will be an indication you explicitly consent to us processing this information. The information that we hold will be accurate and up to date and relevant. You can check the information that we hold about you by writing to us. Should you find any inaccuracies, we will correct it or delete it promptly.
This policy outlines the way in which any personal data which we collect or that you provide, is processed and stored.
What we collect
Your email address
Your telephone number
Your home address
Information related to your property
Why we collect personal data
Collecting this data helps us understand what you are seeking from our company, enabling us to deliver improved services. Specifically, we may use data:
For our own internal records
To contact you via email, telephone or mail regarding your project
To produce fee proposals, contracts, and invoices for your project
For legal and regulatory compliance
To act on your behalf and under your consent when dealing with third parties
Security and Controlling your personal data
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
To public entities such as Councils, Water companies, etc., when we fill out different application forms on your behalf.
To contractors, consultants and other third-party businesses who use the personal information in connection with the supply or potential supply of services to you.
Metre Squared Architecture never has, and never will rent or sell your information to third parties.
Where we store your personal data
Your personal data is stored on our server and is backed up using the Cloud. All password protected.
How long we keep your information for
We do not hold personal information for longer than necessary.
We may retain some or all of your personal data for up to 10 years depending on the appointment document requirements and our liability period for one or more of these reasons
To provide any follow-up work that may be needed;
To respond to any questions or complaints;
To manage conflict of interest;
To show that we treated you fairly; or
To meet our ongoing legal and regulatory requirements.
You have a number of rights under data protection law in relation to the way we process your personal data. These are set out in the General Data Protection Regulations.
You may request details of your personal information we hold at any time by sending us an email.
If you believe that any information we hold on you is incorrect or incomplete, please inform us at your earliest convenience. We will promptly correct all information found to be incorrect.